Privacy Policy

Scope

This Privacy Policy applies to information processed when you visit our website, submit inquiries, request quotations, or communicate with us regarding products and services.

Data We Collect

2.1 Information you provide

• Contact details such as name, email address, phone number, company name, and country.
• Business inquiry content, including requested product specifications and attachments.
• Communication records necessary for support, quotation, and order coordination.

2.2 Information collected automatically

• Technical data: IP address, browser type/version, device and operating system information.
• Usage data: page visits, referral path, interaction events, and session diagnostics.
• Identifiers from cookies and similar technologies.

How We Use Data

• To respond to inquiries and provide requested product information.
• To maintain, secure, and improve website performance and user experience.
• To analyze demand and optimize business and marketing activities.
• To prevent abuse, fraud, and unauthorized system access.
• To comply with legal, tax, accounting, and regulatory obligations.

Sharing With Third Parties

We do not sell personal data. We may disclose data only when necessary and lawful:

• To contracted service providers supporting hosting, analytics, email, and infrastructure.
• To advertising and measurement partners for lawful campaign performance analysis.
• To legal authorities when required by law, regulation, subpoena, or court order.
• To protect rights, security, and safety of users, our company, and the public.

Security Measures

We use reasonable administrative, technical, and organizational safeguards, including controlled access, authentication practices, and monitoring. While no system can guarantee absolute security, we continuously improve controls to reduce risk.

Data Retention

We retain information only for as long as needed to fulfill the purposes in this Policy, or as required for legal compliance, dispute resolution, and legitimate business operations.

Your Rights

Depending on applicable law, you may request access, correction, deletion, objection, restriction, or portability of your personal data. We may verify identity before processing requests.

Cookies & Analytics

We use cookies and analytics tools to understand site performance, improve experience, and measure marketing effectiveness. You can control cookie preferences through browser settings.

International Transfers

Data may be processed in jurisdictions outside your country. Where required, we implement appropriate safeguards for cross-border transfers.

Policy Updates

We may update this Privacy Policy periodically. Updates become effective when posted on this page with a revised effective date.

Contact Information